019 391 3193 the@works25.com

What’s New: Recent Updates & Features (Since Nov 2025)

We’ve been working hard over the past few months to bring you a faster, more reliable, and more powerful experience. Here’s a summary of the exciting new features and improvements now available to you and your team:

Lightning Fast

  • Instant Catalog & Customer Loading: We’ve introduced a brand new “Local Cache” system. This means your customer lists, price catalogs, and active orders are now saved directly to your browser.
  • The Benefit: Your system will now load incredibly fast! Even if your internet connection slows down, you can still seamlessly search for customers, browse your catalog, and manage orders without frustrating slow loading screens.
  • Modules Upgraded: New Order, All Orders

Smoother Payments & E-Invoicing

  • Enhanced POS Integration: We’ve heavily upgraded our integration with Finexus and CardWorks. You can now process non-blocking payments, meaning you won’t be locked out of the system while a payment processes.
  • Instant Payment Inquiries & Refunds: Easily check the status of a payment directly from the system, and process full or partial refunds (with the ability to add refund reasons) seamlessly.
  • Module Upgraded: Finexus Terminal Integration

Better Hardware Connectivity

  • Plug-and-Play Thermal Printing: We’ve introduced Web Serial and WebUSB support! This means your thermal printers and cash drawers can now connect directly and more reliably to the system via Bluetooth or USB.
  • No More Overlapping Prints: We’ve fixed the issue where multiple receipts printing at once could cause errors. The system now “queues” prints perfectly so your hardware never gets confused.
  • Modules Upgraded: Receipts and Tags printing. Set Custom Printing in Settings > Device Settings > Printing Method, choose Custom

New Internal Claims & Expense Tracking

  • Submit Claims Directly: Staff can now submit internal claims or expenses directly through the system.
  • Fast Approvals: Managers get real-time notification badges on their dashboard and can instantly approve or reject claims. Approved claims are automatically logged as official business expenses without any manual double-entry.
  • Instant Notifications: The system now sends immediate push notifications to both managers (when a new claim is submitted) and staff (when their claim is approved or rejected).
  • Module Upgraded: Orders > Admin Tasks.

Powerful Financial Reporting

  • Deep Cash Flow Insights: We’ve added comprehensive Cash Flow statements (Cash In & Cash Out reports). You can now trace exactly where money is moving, including pro-rated tracing between Payables and your bank accounts, giving you crystal-clear financial visibility.
  • Combine Bills Safely: You can now combine multiple customer bills into one clean invoice. We’ve also added safety checks to prevent you from accidentally combining bills that have already been officially e-Invoiced.
  • Module Added: Reports > Account Information > Cash Flow

Beautiful Tools & Customer Interactions

  • Dynamic Web Pages & FAQ Tools: We’ve added new tools to build beautiful pages for your customers, including easy-to-use FAQ drop-downs, full-width image slideshows, and customized sections to make your storefront pop.
  • Share Order Images Instantly: Keep your customers in the loop! You can now instantly share secure web links of their “Order Images” via WhatsApp or Email, automatically sending them a summary and a link to view their items.
  • Rich Text Editing: When adding notes or comments to orders, you can now use bold, italics, colors, and lists to make your instructions clearer than ever.
  • Modules Upgraded: All Orders, Stations, Jobs Summary, Mini-Site, Price List, Item Landing Page, Category Landing Page.

We hope these new tools help you save time and run your business even more efficiently!